We offer a 30-day money-back guarantee. If you're not 100% satisfied, you can initiate a return within 30 days of delivery. Items must be unused, in original condition, and packaging. To start, contact us at info@shopstocked.com for instructions. Refunds are processed within 5–7 business days after inspection. Return shipping is covered for eligible items, except for wheelchairs, which require customer responsibility unless damaged or incorrect. International orders are not eligible for returns.